Customer Intelligence for IT Professionals

Easy-integration and scalability

The VBIS Multi-Channel Customer Intelligence database is the perfect fit for your current enterprise data system. Based on standard SQL technology, VBIS unobtrusively collects data from your online, in store and call center assets.

From a user perspective, the range of VBIS viewers and special-function modules gives straightforward access to a wealth of customer data, with no extra burden on your current business information resources.

From the IT perspective, VBIS is very simple to integrate. And modules like our ‘dynamic scalability’ Multi-Server Processing Module and our ‘CRM-enabling’ Multi-Channel Data Integration Module add to the power and scope of your current IT investment.

Data delivery and regulatory compliance

Your VBIS multi-channel database can be delivered from in-house servers or using an SaaS model within your enterprise. Hosting your own data has two key benefits:

Firstly, unlike many ASP-based solutions, VBIS does not aggregate data. This has considerable advantages for marketeers and analysts as they have the freedom to create new and powerful searches over time, rather than pre-defining their searches.

The second key advantage over the ASP-model is regulatory compliance. In many countries there are regulations preventing customer data being sent offsite and across frontiers. By keeping data in-house you have greater control over customer and corporate data.

Easy website tagging

Your webmaster will be delighted with the ease and flexibility of our website tagging. Our 'Infinity Tags' have a website low overhead and, once installed, can be remotely re-configured from a simple control panel.

This gives organizations the flexibility to quickly upgrade the analytics their website records, without having to revisit the website code each time. So as new products, services or other analytic parameters are introduced into the business, they can be implemented in no time.

Find out more about 3D customer intelligence. Free consultation.

Want to see how Multi-Channel Customer Intelligence could fit into your business? 

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