Site Intelligence, which launched in Australia earlier this month, will be one of the companies speaking at this year’s WebForward conference, part of the CeBIT Australia exhibition in Sydney (12th – 14th May 2009).
Site Intelligence has extensive experience in providing the very best Multi-channel customer intelligence to some of the top businesses in the UK, such as Tesco, and has just announced RAC WA as its first Australian client. Director, David Smith, will be using this expertise to illustrate how businesses can improve the efficiency of their multichannel activity.
The main point of difference for Site Intelligence is its ability to provide in-depth detail down to every click of every visit, by each individual visitor on-line and then marry this up against other individual customer offline data such as in-store sales. This provides businesses with a 360° view of their customers’ and prospects’ browsing and spending habits, which can prove invaluable in terms of knowing your customer and being able to tailor an offering to them in order to increase sales, conversion and retention rates.
Site Intelligence is a leading Multi-channel customer analytics and business intelligence provider with over eight years experience and in-depth knowledge in the retail, finance and travel sectors. Its range of services includes the highly adaptable core application Visitor Behaviour Information System (VBISTM) which transforms business data into accurate, adaptable and actionable information. VBIS enables businesses to gain the insight they require quickly and cost-effectively in order to profitably drive their business.
Visit Site Intelligence at CeBIT on stand R15, located in the CRM area. For more information on CeBIT Australia, 12 - 14 May 2009, Sydney, visit website:
www.cebit.com.au